Welcome to Coffee Solutions. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these terms. Please read them carefully before using our platform.
1. General Information
This website is owned and operated by Coffee Solutions. We offer coffee capsules that are compatible with Nespresso® OriginalLine machines. By using this site, you represent that you are at least the age of majority in your jurisdiction or have given consent to allow any of your minor dependents to use this site under your supervision.
2. Product Use & Compatibility
Our coffee capsules are compatible with Nespresso® OriginalLine machines. However:
- Coffee Solutions is not affiliated with, endorsed by, or associated with Nespresso®, Nestlé®, or any of their subsidiaries.
- All trademarks, including “Nespresso®”, are the property of their respective owners and are used only to describe compatibility.
3. Orders and Payments
- All orders placed are subject to availability and acceptance.
- Pricing is listed in INR and includes applicable taxes unless stated otherwise.
- Payment must be made in full at the time of order using our secure payment gateway.
4. Shipping & Delivery
- Orders placed before 11:00 AM IST on business days are shipped the same day.
- Orders placed after 11:00 AM are shipped on the next business day.
- Delivery time is 3–7 business days from the date of dispatch, depending on your location.
Please refer to our [Shipping Policy] for more details.
5. Returns & Refunds
- Return requests must be made within 5 business days of delivery.
- Refunds are processed only after the returned product reaches us in ideal condition or if a refund is mutually agreed due to unforeseen circumstances.
- Refunds are issued to the same payment method and may take 5–7 business days to reflect in your account.
Please refer to our [Return & Refund Policy] for complete terms.
6. Intellectual Property
All content on this site — including images, text, logos, packaging design, and product descriptions — is the intellectual property of Coffee Solutions and may not be copied, reproduced, or used without express written permission.
7. Limitation of Liability
[Your Brand Name] shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use our products or website, including but not limited to delays in delivery, product misuse, or machine incompatibility.
8. Privacy
Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your data in accordance with the Digital Personal Data Protection Act, 2023.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after such changes constitutes your acceptance of the new Terms. We encourage users to review this page periodically.
10. Governing Law
These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of India, with jurisdiction in the courts of Thane.
11. Contact Us
For questions regarding these Terms & Conditions, you can reach us at:
Coffee Solutions
Email: cs@coffeesolutions.co.in
Phone: +91 8291988471